Turn late-night DMs into booked consultations.
Aesthetics inquiries tend to arrive after hours, from someone scrolling your Instagram. Contestalia replies in seconds, answers from your own treatment menu, and books the consultation before they message the clinic down the street.
What slips away today
DMs that wait until Monday
Your posts and ads bring in messages at night and on weekends. By the time someone answers, they have already booked with whoever replied first.
“How much is…?” on repeat
Price questions are the message you get most. Your front desk answers them over and over instead of looking after the client in the chair.
Consults that never get booked
Interested people say “let me think about it” and disappear. Without a follow-up, a warm lead goes cold in days.
One night at your front desk
Everything below happens without anyone on your team picking up a phone.
11:47 PM
A DM arrives
Someone saw your filler reel and asks about prices.
11:47 PM
Answered from your menu
Real starting prices and what the consult includes. Nothing invented.
11:52 PM
Consult booked
Straight onto your calendar, with no double-bookings.
11:52 PM
Reminder scheduled
A text with prep notes goes out the day before, so they actually show up.
9:00 AM
Your team walks in
The consult is on the calendar and the contact is already in your CRM.
What it takes off your plate
Treatment and price questions
Answers from your own menu and website: what a treatment is, how long it lasts, where prices start.
Consultation booking
Offers real open slots and books consults on Google Calendar or Cal.com.
Instagram and WhatsApp
Replies where your clients already are, including DMs that start from your posts and ads.
English and Spanish
Detects the client's language and answers in it, in the same conversation.
Follow-ups for the undecided
Gentle nudges for “let me think about it”, until they book, reply or opt out.
Your team, one tap away
Anyone on your staff can step into a conversation and take over at any moment.
Every channel your clients use, one inbox
Someone who DMs today and texts tomorrow is one conversation, not two.
- Website chat
- SMS
- Web form
- Messenger
Common questions
Can it quote prices for treatments?
Yes, as long as your prices are on your website or you give them to us. It quotes starting prices or ranges exactly as you publish them and explains that the final plan is set at the consultation. If a price isn't in your content, it says so instead of guessing.
Does it answer Instagram DMs?
Yes. Instagram DMs, including ones that start from your posts and ads, land in the same inbox as your website chat, texts and WhatsApp, and get answered in seconds.
Will it give medical advice?
No. It sticks to the information you've published, like treatments, prices, prep and policies, and leaves anything clinical to your providers. Your team can take over any conversation at any time.
What if a client writes in Spanish?
It detects the language and replies in Spanish or English automatically, within the same conversation. Your team sees everything in one inbox.
Put your front desk on the night shift.
In a short demo we set it up with your real treatment menu and calendar, so you see exactly what your clients would see.