# Contestalia > Contestalia is an AI front desk for local service businesses. When a prospect reaches out through a website chat widget, web form, SMS, WhatsApp, Instagram, or Facebook Messenger, Contestalia replies in seconds, answers their questions grounded in the business's own website content, qualifies them, and books real appointments into Google Calendar or Cal.com — 24/7, in English and Spanish. The goal: never lose a lead to a slow reply. Contestalia's marketing site lives at https://contestalia.com. The product itself runs at https://app.contestalia.com (login required). New businesses start by booking a short demo via the contact page. ## What it does - **Every channel, one inbox**: an embeddable website chat widget, a web form, plus two-way SMS, WhatsApp, Instagram DMs, and Facebook Messenger — six channels, all feeding a single shared conversation per person. - **Books real appointments**: reads open slots from Google Calendar or Cal.com, books directly, and sends confirmations — no double-bookings, no manual back-and-forth. - **Trained on your website**: learns a business's services, hours, pricing and policies, then answers grounded in that content without inventing details. - **Automatic follow-ups**: timed nudges continue until a lead replies, books, or opts out, so nothing slips. - **Human takeover**: staff can jump into any conversation and take over from the AI, then hand it back. - **CRM deal automation**: every contact and conversation syncs to HubSpot, moving deals along the pipeline. - **Bilingual**: automatically detects and replies in each person's language — English and Spanish today. - **Private and secure**: each client's contacts, conversations and credentials are strictly isolated, and integration credentials are encrypted at rest. People can reply STOP to opt out instantly. ## Who it's for Local service businesses — dental and medical practices, med-spas and aesthetics, salons, law firms, home services, fitness and wellness studios — that lose prospects to slow first replies. ## Pricing Plans are tailored to each business and the channels it wants to cover, and are shared on a short demo rather than published on the site. ## Key pages - [Home](https://contestalia.com/): product overview, how it works, features, industries. - [Home (Spanish)](https://contestalia.com/es): Spanish-language landing. - [Contact / Book a demo](https://contestalia.com/contact): get in touch or request a demo. - [Privacy Policy](https://contestalia.com/privacy) - [Terms of Service](https://contestalia.com/terms) - [Cookie Policy](https://contestalia.com/cookies)